Small Steps to Digital Transformation during COVID-19

16 April 2020

Whether you’re a business owner, office worker, consultant or student, chances are you have relied heavily on an internet connection these past few weeks. You may finally understand the need for cloud services and the importance of having access to various basic technology needs like a laptop and LTE deal with a Mi-Fi router.

In an ideal world, we could all work or study from home. But under the regulations of self-isolation and quarantine; circumstances have changed, and our resolve is tested. The COVID-19 pandemic has forced us to relook at our work and personal lives both together and while we’re still attempting to get used to the “new normal” or “business unusual”, some of us have stepped into new working territory. According to a Survey done by MyBroadband in April 2020, 73% of individuals suggest that they would like to continue work from home, reporting higher levels of productivity; 74% to be exact.

Digital transformation?

Digital Transformation has been a fast-moving concept that many businesses have already undertaken years ago and continually develop and use in their organisation. The embracing of digital technology across a business has proven vital and we see it now more than ever. Implementing the transformation can become tricky and more complicated over an organisation and requires knowledge, expertise and time to develop a plan of action to see what works best. There’s more to the concept than physically changing aspects of the business, like cloud services and implementing machine learning to your data. A strong sense of technological leadership and cultural change within the organisation that is empowered with the knowledge needed to embrace the transformation. Remote working can often be seen to go hand in hand with digital transformation. Learning to be productive or working from anywhere is a highly important tool for businesses who see it as a form of empowerment to an employee.

Studying from Home and Online Learning

Distance Learning is not a new concept for South Africa, universities like the University of South Africa (UNISA) or Richfield Campuses provide courses and degrees over online course material and lectures. But many educational organisations have embraced the change by offering online learning classes through Zoom and Skype. The University of Witswatersrand and the University of Johannesburg have also stepped up by offering students data at no extra cost in order to facilitate virtual classes. But what about younger kids? Well the likes of Google Classrooms have become a popular tool, used to mimic an online classroom where teachers can share files through Google Drive and create online work material with Google Docs. Many stay-at-home Influencer moms have shared a host of day to day activities for kids that are in pre-primary via Instagram and their blogs. While it may be something for everyone to acclimatise to; the likes of online learning can encourage knowledge no matter where your youngster is.

Work from Home:

In current times, you belong to either essential or non-essential workforce. While a large part of the non-essential workforce is currently grappling with the effects of future retrenchment and dealing with UIF claims, the other portion can be found self-isolating in their living rooms in front of their laptops. Depending on the field you’re in, portions of life may continue especially within your workforce. Services like Zoom, Slack and Asana have become revolutionary tools in this age for office-based individuals. But we have seen a change in various fields such as entertainment amongst others where show hosts are broadcasting from their living rooms! Showing us that with the correct forms of technology, we can still provide our services to the world!

Needless to say, that under the right circumstances, indulging in future technology innovations can certainly prove to be useful and quite beneficial to the country in the long run. Maybe it’s time you start thinking about that LTE data contract?