Looking to cancel your home fibre service? You shouldn’t be tied down to a service provider that’s doesn’t make you happy. We’re taking the work out of how to cancel your fibre contracts. Most internet service providers make it almost impossible to cancel your contract, but here at Best Internet, we want to make things easy peasy.
Check your area’s fibre status or view the simple steps below on how to cancel your fibre service for Vox, Telkom, Vodacom and Cell C.
Your Fibre Providers Cancellation Policy, broken down
Cancelling your fibre contract shouldn’t be a difficult process — that’s why we’re giving you the lowdown on how to do it with ease. Here’s our step by step process on how to cancel your contract, broken down by provider.
How to cancel your Vox fibre service
Vox fibre contracts have a 12-month minimum commitment period, but if you’d like to cancel beforehand, there are a couple of things you need to know about, and a few steps you need to take.
For more information about how to cancel your Vox fibre contract, click here.
How to cancel your Telkom fibre service
Similarly to Vox, Telkom also has a minimum commitment period, but in this case it’s 24 months. When you cancel, you’ll be billed pro-rata for the installation and router, as well as a monthly premium for the remaining months. If you want to cancel beforehand, here’s what you need to do:
For more about how to cancel your Telkom service, click here.
How to cancel your Cell C fibre service
Much the same as the previous providers — Cell C’s fibre service, called C-Fibre, has a 24-month minimum contract period, and you are also required to give them a calendar months’ notice before cancelling. Here’s how to cancel:
For more information about how to cancel your Cell C fibre service, click here.
How to cancel your Vodacom fibre service
Vodacom fibre has 12 and 24-month contracts and, as you can expect, you’ll need to pay off the remaining contract amount if you cancel before its complete. Here’s how to cancel:
For more information about how to cancel your Telkom fibre contract, click here.
Top Fibre Providers Available on Best Internet
If you’re unhappy with your current Internet Service Provider, there are loads of great deals out there. For some of the fastest, most reliable internet out there — have a look at some of Best Internet’s deals. We connect our customers with fibre and connection to suit their needs. Not only can you speed test your current connection to see if you’re getting what you’re paying for — you can also compare our providers by speed, rating, data caps, extras and price.
There’s no reason you should have to suffer through bad internet! Get Best Internet instead. Get streaming, gaming and Instagramming in no time, with our excellent customer service, and easy provider comparison platform.
Check your fibre status in your area with Best Internet!